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Can’t Login?

If you do not find the answer to your problem here, please contact the Credit Union. Wherever possible, please provide as much detail as well as the error message you receive when encountering this problem.

Help Sections

Please choose from the list of potential problems:

  1. Timeout message when logging in
  2. Can't view the login page or any other secure page
  3. The Members Area is being updated when I login
  4. It says my PIN or Date of Birth are wrong
  5. Cookies and Your Security
  6. Delete Remembered Passwords
Call us:
  • Tel.
  • 01275 390650
Opening Hours
  • Mon - Fri
  • 9.30am - 4.30pm
Visit us:
  • Thu
  • 9.30am - 12.30pm / 1.30pm - 4.30pm
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Somerset Savings & Loans is authorised by the Prudential Regulation Authority & regulated by the Financial Conduct Authority & the Prudential
Regulation Authority. FCA & PRA FRN: 230768